01
Describe the moment, not the feature. “I log the same breakfast every day and it takes four taps” is more useful than “add a shortcuts system”.
02
Say what you tried. Half of all requests already exist somewhere in the app, and knowing where you looked tells me where it should have been.
03
Small beats sweeping. A one-screen fix can ship this month. A whole new section competes with everything else on the list.
04
Nothing private in the text. It arrives as an ordinary email, so treat it like one.